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Telephone interviews in English can seem scary. Employers often use them to filter-out candidates before the face-to-face round. It’s really important to make a good impression, but there’s so much to think about. What will you say? How do you sound? What happens if you can’t think of the right word?
For remote jobs, a telephone or Skype interview might be the only option, so it’s important to get it right first time. Whether it’s arranged in advance, or just a surprise phone call to chat about the role, our advice is to prepare the best you can!
So to guarantee that you get your dream job, here are our tips for telephone interviews in English.
Before the interview, it’s best to do some groundwork.
You’ll feel much more confident about speaking on the phone if you’ve thought about the answers in advance. The good news is, you can predict the type of questions you’ll get asked. Here are some ideas to get you started.
Remember they might ask you about your weaknesses as well as your strengths. Avoid negative statements and try to put a positive spin on them instead. Always show you’re trying to improve yourself!
And if you want to show that you’re interested in the job. Write some questions of your own. This post has some good examples of what to ask the interviewer.
The best way to get ready for the call is with a mock interview. Go through your questions and practise answering them out loud. You can work with a friend and get them to ask you some quick-fire questions too. If you don’t have a friend who’s available, don’t panic! Try answering in front of the mirror, or use this video from English Like a Native:
Do you know what you sound like speaking English on the telephone? Maybe now is the time to find out. Recording your voice is an excellent way to detect any bad habits you might have. Perhaps you speak too loudly, cough when you’re nervous, or simply say ‘erm’ and ‘uh’ too much.
Listen back and ensure you are speaking naturally and fluently. Now is not the time to worry about grammar mistakes.
But think about your pronunciation and make sure you sound enthusiastic!
Here are some extra things to remember before picking up the phone:
In the first few minutes of every interview you need to sell yourself. Explain why you want the job and why you’re the best person for the job. The key here is to have your ‘elevator pitch’ ready.
An elevator pitch is how you would introduce yourself in the time it would take to travel in an elevator. Think about it. You meet an executive you really want to work for. You only have 30 seconds to tell them why to hire you, what would you say?
Use this time to say who you are, a little about your previous work experience and why you are suitable for the role.
Take some time before the interview to properly read the job description. Think of ways you can link what they are looking for with your own skills and experience. Also, research the company by looking at their website, blog and social media accounts. It’s always impressive to know facts about the company that maybe the recruiter doesn’t even know!
During the interview, make sure you have your CV in front of you. Assume that the interviewer will too, and they’ll ask you questions based around what you’ve written.
Listen carefully to the questions and pause before you answer. Speak slowly and calmly and don’t ramble. Keep your answers clear and concise.
Remember that the person interviewing you may have had twenty other phone calls that day. You don’t want them to lose interest or switch off!
While it’s important to speak slowly, also demonstrate your energy and enthusiasm. Take an interest in what they are saying and try to appear confident. Smiling is an effective way to sound positive and friendly on the phone, and it will also change your tone.
So the interview went well and you think you might be in with a chance. But if you want to make a really good impression, send a thank-you email shortly after. Tell the interviewer it was lovely speaking to them and that you can’t wait to hear what the next steps might be.Â
Whatever the outcome, learn from the experience. And remember – practise makes perfect!
For more advice on interviewing in English read our article: How To Pass Your First Job Interview In English – Tips From Four International Companies.
Find the following words in the article and then write down any new ones you didn’t know.
To filter out (pv):: to reduce an unwanted number of candidates.
Groundwork (n): the preliminary work.
Spin (n): a different interpretation.
Mock interview (n) : an emulation of an interview.
Quick-fire (adj): rapid questions.
To hire (v): to employ.
Recruiter (n): a person whose job it is to interview and employ people.
To ramble (v): to talk for a long time.
To be in with a chance (exp): to have the possibility for success.
Key
pv = phrasal verb
n = noun
adj = adjective
v = verb
exp = expression
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Exams are nerve-wracking. Between going to class, studying at home and worrying about the results, it’s easy to forget... Read More
31/05/2018
Learning a second language, for many people, is one of the best decisions they ever make. Travel, work, culture, educati... Read More
22/05/2018
Speech shadowing is an advanced language learning technique. The idea is simple: you listen to someone speaking and you ... Read More
09/05/2018
Our children learn English at school from a young age - with some even starting basic language classes from as early as ... Read More
02/05/2018
When was the last time you painted the town red or saw a flying pig? We wouldn’t be surprised if you are scratchin... Read More
26/04/2018
Teenagers today are definitely part of the smartphone generation and many parents are concerned about the amount of time... Read More
18/04/2018
Are you taking an IELTS exam soon? Feeling nervous about the writing paper? Read this article for some top tips and usef... Read More
13/04/2018
Love them or hate them, at some point we all have to give a business presentation. Occasionally we have to deliver them ... Read More
04/04/2018
A lot of students think English is easy to learn - that is until they encounter phrasal verbs! We are sure you have hear... Read More
29/03/2018
Have you heard of these fascinating British Easter traditions? Great Britain is an ancient island, full of superstition... Read More
21/03/2018
Your is coming to an end and exam day is fast approaching. It’s about time to make sure you are prepared for what man... Read More
14/03/2018
Have you ever wondered where English words come from? There are a whopping 171,476 words in the . From aardvark to zyzz... Read More
07/03/2018
Students take language certifications like the Cambridge B2 First qualification for lots of different reasons. You might... Read More
28/02/2018
Foreign accent and understanding When you meet someone new, what’s the first thing you notice? Is it how they look?... Read More
22/02/2018
Are you a ski-fanatic that spends all week dreaming about white-capped peaks, fluffy snow and hearty mountain food? ... Read More
15/02/2018
Quizlet, Duolingo, Busuu...there are lots of apps on the market nowadays to help you learn and improve your English. But... Read More
07/02/2018
Is English really that difficult? English is a Germanic language, which means it has lots of similarities with Germa... Read More
31/01/2018
If you’ve been studying English for a long time, you’ve probably tried lots of different ways of learning the langua... Read More
24/01/2018
Learning another language as an adult can be frustrating. We’re problem-solvers. We look for patterns in language and ... Read More
17/01/2018
Every year is the same. We promise ourselves to eat more healthily, exercise more and save money. It all seems very easy... Read More
10/01/2018
Languages are constantly on the move and English is no exception! As technology, culture and politics evolve, we’re fa... Read More
27/12/2017
All countries are proud of their quirky traditions and this is no more evident than . In South Africa they eat deep-fri... Read More
20/12/2017
You’ve heard about the four skills: reading, writing, and . Some might be more important to you than others. Although... Read More
13/12/2017
Business is all about communication. Whether it’s colleagues, clients or suppliers, we spend a big chunk of our workin... Read More
07/12/2017
Why are phrasal verbs so frustrating? It’s like they’ve been sent from the devil to destroy the morale of English la... Read More
29/11/2017
Exams are terrifying! The big day is here and after all that studying and hard work, it’s finally time to show what y... Read More
22/11/2017
Speaking in a foreign language is hard work. Language learners have to think about pronunciation, grammar and vocabulary... Read More
08/11/2017
Have you ever thought about dropping everything to go travelling around the world? Today, more and more people are quit... Read More
01/11/2017
It’s October and you’ve just signed up for an English course. Maybe you want to pass an official exam. Maybe you nee... Read More
25/10/2017
Learning English is more fun when you do it in a fantastic location like Barcelona. Find out why we think this is the pe... Read More
18/09/2017
Is it better to do the paper-based or the computer-based exam? We recommend the computer-based exam to our stud... Read More
11/11/2015
What exactly is the difference between an IELTS exam and a Cambridge English exam such as the First (FCE) or Advanced (C... Read More
22/09/2015
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